Applied multifaceted skills to enhance project outcomes, ensuring consistent quality and reliability.
Overview
10
years of professional experience
2
Certification
3
Languages
Work History
Allied Universal
Security Guard
02.2024 - 08.2026
Job overview
Oversaw student entry and exit procedures to ensure safety and efficiency.
Monitored system performance to ensure optimal operational capacity.
Ensured prioritization of safety protocols for all individuals.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Shorty's Pins and Pints
Cage Host
01.2023 - 10.2024
Job overview
Assisted in seating guests and supporting service staff in daily operations.
Assisted in organizing games and provided guests with clear instructions on gameplay and rules.
Executed timely delivery of multiple food orders to various tables, enhancing kitchen workflow efficiency.
Assisted in clearing and cleaning tables. Supported sweeping floors and restocking menus at host stand. Helped transport dishes to kitchen and return glassware to bar.
Oversaw maintenance team to uphold restroom cleanliness and ensure proper refuse disposal.
Maintained cleanliness and organization of bar area while ensuring optimal beverage stock levels.
TLC New life church
Graphic Designer
03.2020 - 07.2023
Job overview
Led rebranding initiative for church, overseeing development of new logo, name, and merchandise.
Dave & Buster's
Winner's Circle
08.2022 - 01.2023
Job overview
Facilitated positive and welcoming initial impressions for guests at Dave & Buster's.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Hilton Garden Inn Hotel
Customer service
04.2019 - 11.2020
Job overview
Resolved customer inquiries through effective communication and problem-solving techniques.
Facilitated customer engagement through live chat to resolve inquiries effectively.
Cultivated a positive, accurate, and professional customer experience.
Monitored and ensured compliance with operational systems, processes, procedures, and company policies.
Provided exceptional customer service by warmly welcoming guests.
Compiled and analyzed customer service metrics to enhance operational efficiency.
Goodwill
Retail Sales Associate/Supervisor
06.2017 - 08.2019
Job overview
Assisted customers by guiding them to product locations. Addressed customer inquiries effectively. Maintained cleanliness and organization of sales floor and operated cash registers efficiently.
Processed transactions accurately, ensuring efficient cash handling and balance reconciliation.
Assisted customers in selecting merchandise, enhancing overall shopping experience.
Eaten park
Greater
04.2016 - 04.2016
Job overview
Facilitated guest seating by escorting individuals to tables upon availability.
Executed table sanitization protocols to ensure cleanliness and safety standards.
Executed periodic restroom inspections to ensure cleanliness and compliance with health standards.
Monitored quality control measures, maintaining high standards for product safety and consistency.
Operated treatment equipment to ensure optimal processing of materials.
Education
CCAC
Fine Arts from Some college
05.2026
University Overview
Steel Valley
Gender Studies from High school diploma
06.2019
University Overview
Steel Center Avts
Advertising Design from Associate's degree
05.2019
University Overview
Skills
Achieved high customer satisfaction ratings through exceptional service in coffee preparation and sales Delivered impactful graphic design solutions, including logo creation and photo editing, that elevated brand visibility Streamlined point-of-sale processes to improve transaction efficiency
Self-defense
Guard post rotation
Security protocols
Event security
Adobe creative suite
Color theory
Design systems
Print design
Advertising strategy
Multi-tasking
Copywriting
Time management
Certification
Advertising
May 2019 to Present
Creation and organization of visual artwork used in advertisement working side-by-side with companies to please their customers
Design
May 2019 to present
The strategy or methodology employed to create or construct something that is aesthetically pleasing, comfortable, and logical