Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Natalyia Kopack

Cheyenne

Summary

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop further problem-solving skills in Hosting roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Rib and Chop House
06.2022 - 08.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Assembled deserts and salads for to-go orders, packed them up, and ensured that all guests received correct meals in a timely and neat fashion.

Education

Currently Enrolled -

Cheyenne East High School
Cheyenne, WY

Skills

  • Customer service
  • Patience and empathy
  • Effective multitasking
  • Safe food handling
  • Problem-solving
  • Time management skills
  • Payment processing

Accomplishments

  • 2x Wyoming State Champion for DECA in Restaurant and Food Management Series
  • 2nd Place in Hospitality and Tourism Professional Selling

Certification

  • AHLA: Certified Guest Service Professional

Timeline

Hostess

Rib and Chop House
06.2022 - 08.2024

Currently Enrolled -

Cheyenne East High School

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