Natalyn Vargas
Miami
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over four years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
South Florida ENT Associates
2019.08 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Scribe
Scrivas
2019.01 - 2019.08
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Contributed to streamlined patient appointments by efficiently gathering relevant medical history and performing preliminary physical exams under supervision.
Call Center Representative
Master Link Group
2017.08 - 2018.12
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Science - Liberal Arts And General Studies
Florida International University
Miami, FL12.2023
Associate of Arts -
Miami Dade College
Miami, FL2019
Skills
- Patient-Focused Care
- Indirect Patient Care
- Medical Terminology
- Patient Flow Management
- Patient Scheduling
- HIPAA Compliance
- Procedure Assistance
- Inventory Management
- Direct Patient Care
- Medical Terminology in English and Spanish
- Patient Relations
- Customer Service
Accomplishments
- Honor Society / 2016-2017
- High School President’s Education Award / 2017
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Volunteer Experience
Nicklaus Children’s Hospital - Volunteer / Bedside Buddy
Miami Cancer Institute Baptist Hospital - Volunteer / Concierge
Timeline
Medical Assistant
South Florida ENT Associates
2019.08 - Current
Medical Scribe
Scrivas
2019.01 - 2019.08
Call Center Representative
Master Link Group
2017.08 - 2018.12
Bachelor of Science - Liberal Arts And General Studies
Florida International University
Associate of Arts -
Miami Dade College
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