Natan Radford
Winston Salem,NC
Summary
Dynamic sales professional recognized for consistently exceeding targets and maintaining high standards of excellence. Proven track record in cultivating strong client relationships and driving revenue growth through strategic sales initiatives. Expertise in collaborating with teams to align product offerings with client needs while adeptly navigating fast-paced environments. Committed to leveraging extensive knowledge of sales strategy and client engagement to deliver exceptional and knowledge sharing with new agents.
Overview
6
6
years of professional experience
Work History
Senior Inside Sales Representative
National General Insurance Company
Winston-Salem, NC
10.2024 - Current
- Cultivated strong client relationships through approachable and effective communication, tailoring product offerings to client needs.
- Attained Senior Specialist promotion by growing Book of Business to over $1,000,000 within first tenured year.
- Developed proficiencies in writing multiple lines of business within 18 months of hiring, including GoodSam, Allstate, and 3rd Party products.
- Executed on business priorities leading the team with lifetime 25.7% RV+, 2.02 Attachment Rate, and highest Item count relative to tenure of 1320.
- Supported leadership by accommodating shadowing agents and conducting live call demonstrations.
- Prioritized expertise sharing by promptly addressing questions from teammates and providing guidance on customer interactions and product details to other agents.
Lead Bartender
Joyners Bar
06.2023 - 09.2024
- During peak business hours, excelled at managing customer interactions, particularly in upselling products tailored to client preferences
- Took the lead in creating and refining product menus to enhance the customer experience
- Responsible for maximizing team efficiency and elevating the quality of service provided.
- Spearheaded training workshops for new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Lead Bartender
Single Brothers Bar
06.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Established strong rapport with a diverse range of returning and new customers.
Closing Server
Foothills Brewpub
12.2019 - 05.2021
- Provided outstanding service in a fast-paced environment, catering to customers with diverse needs and preferences.
- Continuously improved personal performance through ongoing learning opportunities including workshops, seminars, or additional training courses.
Education
Bachelor of Science - Clinical Exercise Phisiology
Appalachian State
06-2019
High Point Central
2015
Skills
- Product Knowledge
- Communication Skills
- Customer Relationship Management
- Problem Solving
- Sales presentations
- Networking
- Ethical Conduct
- Objection handling
- Closing techniques
- Time management
Timeline
Senior Inside Sales Representative
National General Insurance Company
10.2024 - Current
Lead Bartender
Joyners Bar
06.2023 - 09.2024
Lead Bartender
Single Brothers Bar
06.2021 - 05.2023
Closing Server
Foothills Brewpub
12.2019 - 05.2021
High Point Central
Bachelor of Science - Clinical Exercise Phisiology
Appalachian State