Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Natasha Brown

El Dorado,KS

Summary

Organized professional with 7 years of experience in customer service within a fast-paced healthcare setting. Expertise in administrative coordination, record management, and maintaining confidentiality. Skilled in supporting team operations and ensuring accurate documentation while delivering efficient customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

Dillons Pharmacy, Kroger
El Dorado, Kansas
06.2019 - Current

-Supervise daily workflow and coordinate tasks for pharmacy staff to ensure efficient operations
-Manage patient records and maintain strict confidentiality in compliance with healthcare regulations
-Handle high-volume data entry with strong accuracy and attention to detail
-Communicate with patients, healthcare providers, and insurance companies to resolve issues
-Train and onboard new employees on procedures and systems
-Assist with scheduling, inventory tracking, and administrative documentation

-Assist pharmacists in preparing and dispensing medications accurately

-Provide front-line customer service by answering phones, assisting patients, and resolving concerns

Education

Associate of Arts -

Butler Community College
El Dorado, KS
05-2006

High School Diploma -

El Dorado High School
El Dorado, KS
05-2004

Skills

  • Medication dispensing
  • Patient record management
  • Inventory control
  • Compliance regulations
  • Confidentiality and Compliance (HIPAA)
  • Data entry accuracy
  • Problem Solving and Multitasking
  • Time management
  • Customer Service and Communication
  • Scheduling and Coordination
  • Detail-oriented

Certification

  • CPhT- Certified Pharmacy Technician
  • CPR/AED Certified- BLS Certification
  • Immunization Administration Certificate- Pharmacy Based

Timeline

Lead Pharmacy Technician

Dillons Pharmacy, Kroger
06.2019 - Current

Associate of Arts -

Butler Community College

High School Diploma -

El Dorado High School
Natasha Brown