
Organized professional with 7 years of experience in customer service within a fast-paced healthcare setting. Expertise in administrative coordination, record management, and maintaining confidentiality. Skilled in supporting team operations and ensuring accurate documentation while delivering efficient customer service.
-Supervise daily workflow and coordinate tasks for pharmacy staff to ensure efficient operations
-Manage patient records and maintain strict confidentiality in compliance with healthcare regulations
-Handle high-volume data entry with strong accuracy and attention to detail
-Communicate with patients, healthcare providers, and insurance companies to resolve issues
-Train and onboard new employees on procedures and systems
-Assist with scheduling, inventory tracking, and administrative documentation
-Assist pharmacists in preparing and dispensing medications accurately
-Provide front-line customer service by answering phones, assisting patients, and resolving concerns