Natasha Clark
Youngstown
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
USPS
Southington
01.2020 - Current
- Identified opportunities for upselling additional products or services based on customer
- Resolved customer complaints promptly and efficiently.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed positive relationships with customers through friendly interactions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Provided accurate information about products and services to customers.
Customer Service Cashier
TRUCK WORLD INC
Boardman
07.2015 - 03.2020
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness and presentation of stock room and production floor.
- Processed customer payments quickly and returned exact change and receipts.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Complied with all health and safety regulations while performing job duties.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Processed credit card transactions accurately and efficiently.
- Counted and balanced cashier drawers.
Education
GED -
Inver Grove Hills Community College
Inver Grove Heights, MN02-2002
Skills
- Attention to detail
- Organizational skills
- Payment processing
- Effective communication
- Multitasking capacity
- Adaptive team player
- Sales expertise
- Upselling techniques
- Cash handling
- Customer service excellence
Timeline
Customer Service Representative
USPS
01.2020 - Current
Customer Service Cashier
TRUCK WORLD INC
07.2015 - 03.2020
GED -
Inver Grove Hills Community College
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