Dedicated and motivated professional seeking a position where I can apply my skills, contribute to team success, and grow within a dynamic organization. Committed to delivering high-quality service, continuous improvement, and dependable support in all responsibilities.
Hi, I’m
Natasha Cook
Piscataway,NJ
Summary
Overview
10
years of professional experience
Work History
Keller Williams
Licensed Realtor
05.2024 - 05.2025
Job overview
- Represent buyers and sellers in residential transactions
- Negotiate offers and contracts while adhering to legal compliance
- Prepare comparative market analysis to help sellers price homes effectively
- Coordinate with lenders, appraisers, and attorneys to ensure seamless transaction processes
United Airlines
Aviation Operations Specialist
07.2022 - 10.2024
Job overview
- Manage flight reservations, adjustments, and cancellations for passengers.
- Verify travel documentation and distribute boarding passes.
- Facilitate coordination between crew members and pilots to ensure timely departures.
- Conducted jet bridge operations for efficient passenger boarding and deplaning.
Queen City Tax Service
Director of Tax Administration
01.2018 - 07.2022
Job overview
- Oversee tax operations such as assessments, collections, audits, and appeals.
- Monitor taxpayer service functions, including call centers, walk-in support, and online services.
- Complete submission of payroll tax forms on a quarterly and annual basis.
Department of Family and Children Services
Administrative Support Coordinator
03.2017 - 12.2017
Job overview
- Delegate tasks to administrative support staff to organize and improve office efficiency.
- Process Medicaid and Snap applications for eligible clients.
- Coordinate individual duties after careful evaluation of each employee's skill level and knowledge.
- Implement project management techniques to overcome obstacles and increase team productivity.
Horizon Blue Cross Blue Shield Of New Jersey
Customer Service Representative
03.2015 - 02.2017
Job overview
- Convey updates on billing claims status and provider network involvement.
- Collaborate with providers to manage claims processing.
- Manage claim activities by liaising with medical case management for insured and providers.
Education
Raritan Valley Community CollegeBranchburg, NJ
A.A.S Associate Of Applied Science from Nursing
University Overview
Anticipated Completion Date- February, 2021
Signature Realty AcademySomerset, NJ
Licensed New Jersey Realtor
University Overview
- NJ Real Estate Commissions - April, 2024
- Member -National Associations of Realtor
Skills
- Local Market Analysis
- Administrative Support
- Contract Negotiation and Management
- Aircraft Operations and Procedures
- Client Relationship Management
- Microsoft and CRM Systems Proficient
Timeline
Licensed Realtor
Keller Williams
05.2024 - 05.2025
Aviation Operations Specialist
United Airlines
07.2022 - 10.2024
Director of Tax Administration
Queen City Tax Service
01.2018 - 07.2022
Administrative Support Coordinator
Department of Family and Children Services
03.2017 - 12.2017
Customer Service Representative
Horizon Blue Cross Blue Shield Of New Jersey
03.2015 - 02.2017
Raritan Valley Community College
A.A.S Associate Of Applied Science from Nursing
Signature Realty Academy
Licensed New Jersey Realtor
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