Natasha Estevez
New York,NY
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Moët Hennessy
New York, NY
01.2023 - 01.2024
- Providing office support through administrative and clerical tasks
- Answering, scanning, and transferring incoming calls
- Distributing mail and internal correspondence
- Booking conference rooms for internal and client meetings through Microsoft and sending meeting invites
- Handling input of guests into the building security system
- Operating telephone switchboard to answer, screen, or forward calls and taking messages or scheduling appointments
- Assisting executive assistant with additional office duties as directed
- Keeping current record of staff members' whereabouts and availability
Front Desk Receptionist
Swiss Post Solutions (SPS)
New York, NY
09.2017 - 12.2023
- Managing telephone switchboard and directing calls to appropriate staff members
- Providing executive support by scheduling appointments and coordinating meetings
- Ensuring office security by monitoring entrances and maintaining visitor logs
- Performing administrative tasks such as document scanning and mail delivery
- Supporting office operations by tracking staff availability and coordinating travel arrangements
- Welcoming and assisting visitors in a professional and friendly manner
Front Desk Receptionist
Operation Hope
New York, NY
03.2015 - 12.2016
- Managing incoming calls and directing them to the appropriate personnel
- Scanning and organizing important documents for easy access
- Delivering and sorting mail efficiently
- Coordinating Microsoft Office tasks for smooth office operations
- Monitoring security measures to ensure a safe work environment
- Providing executive support as needed
- Tracking staff availability for scheduling purposes
- Greeting and directing visitors to the office
Education
Liberal Arts - Human Services
Bronx Community College
Bronx, NYSkills
- Customer service
- Computer literacy
- Communication skills
- Microsoft excel
- Documentation review
- Guest services
- Microsoft word
- Time management
- Food service
- Leadership
- Bilingual in English and Spanish
- Microsoft Powerpoint
- Microsoft Office
- Office Experience
- Hospitality Experience
- Professional Presentations
- Professional Services
- Call Center Management
- Attention to detail
Timeline
Front Desk Receptionist
Moët Hennessy
01.2023 - 01.2024
Front Desk Receptionist
Swiss Post Solutions (SPS)
09.2017 - 12.2023
Front Desk Receptionist
Operation Hope
03.2015 - 12.2016
Liberal Arts - Human Services
Bronx Community College