Summary
Overview
Work History
Education
Skills
References
Timeline
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Natasha Nottage-Mills

Fort Lauderdale,FL

Summary

I am an organized hostess with a distinct commitment to first-rate customer service. I make guests feel welcome while balancing diverse business requirements and exceptional interpersonal skills. I am proficient at answering phones while greeting people in person and consistently upholding professional standards. I am devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Hostess

Royal Caribbean Cruise Line
Nassau, Bahamas
02.2019 - 11.2022
  • Assisted in preparing the cabana for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Demonstrated strong interpersonal skills when interacting with customers.

Front Desk Receptionist

Sandals Royal Caribbean
Nassau , Bahamas
06.2016 - 01.2019
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Education

High School Diploma -

C.V Bethel Senior High
Nassau, Bahamas
06-2006

Skills

  • Guest Engagement
  • Patience and Empathy
  • Efficient collaboration
  • Special requests handling
  • Cleanliness Maintenance
  • Table assignment
  • Food Running

References

AVAILABLE UPON REQUEST

Timeline

Hostess

Royal Caribbean Cruise Line
02.2019 - 11.2022

Front Desk Receptionist

Sandals Royal Caribbean
06.2016 - 01.2019

High School Diploma -

C.V Bethel Senior High

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Natasha Nottage-Mills