Responsible HR Manager and Executive Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Human Resources Manager/Executive Assistant
OCSA Our Community Staffing Agency
07.2022 - Current
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Coordinated employee training programs to improve productivity and performance.
Updated and maintained confidential databases and records.
Volunteered to help with special projects of varying degrees of complexity.
Promoted team productivity by keeping supplies organized and well-stocked.
Medical Assistant
Theodore Whitney M.D., Pediatrics Office
12.2003 - 03.2015
Administer injections, Suture removal, Wound care, Document patient information/results, Report all subjective findings to doctor and also Trained Medical Assistant Interns.
Performed medical records management, including filing, organizing and scanning documents.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Child Care Asst.
LFS Islamic Institute/Day Care
06.1998 - 09.2007
Assist with ADL's, Teach age appropriate learning skills, Provide meals, Schedule field trips, Provide a clean and safe environment, Verify updated immunizations, Record/receive tuition payments and other various duties.
Education
Certificate, Medical Assistant -
Thompson Institute
12.2003
Skills
New Employee Orientation
Staff Management
Training Programs
Records Management
References
References upon request
Timeline
Human Resources Manager/Executive Assistant
OCSA Our Community Staffing Agency
07.2022 - Current
Medical Assistant
Theodore Whitney M.D., Pediatrics Office
12.2003 - 03.2015
Child Care Asst.
LFS Islamic Institute/Day Care
06.1998 - 09.2007
Certificate, Medical Assistant -
Thompson Institute
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