Natasha O'Hara

Able to stand long hours at events and serve drinks to high end customers .

Communicated efficiently with patrons and ensure stellar customer service.

Ability to work independently through the use of multitasking and strong attention to detail.

• Aligned behaviors with local, state and federal alcohol regulations by thoroughly checking identification prior to serving.
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
• Updated repeat customers on menu changes and updates to maintain quality service relationships.

Worked with other servers to ensure all guests both in bar and dinning room received an exceptional dinning experience.

Trained new Cocktail Servers with restaurant procedures and ensured new trainees were knowledgeable of menu and drink items.

Made drink and Menu recommendations and upsold guests on menu and wine items.

• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

• Recommended and served alcoholic beverages to patrons during high-volume shifts.
• Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
• Updated repeat customers on menu changes and updates to maintain quality service relationships.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.