Natasha Rodriguez
Williston ,ND
Summary
Versatile and detail-oriented professional with a track record of enhancing customer satisfaction at Locker Room Hair Cuts through exceptional service and styling precision. Skilled in customer service management and adept in computer skills, consistently improved operational efficiency. Proven ability to maintain a professional appearance and foster positive guest experiences.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Candlewood Suites Hotel
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, Room Rotation.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival and check out at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Video Technician Repair Annol
Spectrum
02.2020 - 07.2022
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
- Scheduled appointment's for on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele.
- Performed regular software updates and resetting systems, maintaining functionality and compatibility with industry standards.
Hair Stylist
Locker Room Hair Cuts
06.2017 - 11.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Cosmetologist - Cosemtology
Paul Mitchell The School
San Antonio, TX07-2017
High School Diploma -
Wapoto
Wapato, WA06-2006
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Professional appearance
- Computer skills
- Hospitality services
- Problem-solving
- Detail-oriented
- Data entry
- Cash handling
- Phone and email etiquette
- Payment processing
- Office organization
- Customer service management
Timeline
Front Desk Receptionist
Candlewood Suites Hotel
06.2023 - Current
Video Technician Repair Annol
Spectrum
02.2020 - 07.2022
Hair Stylist
Locker Room Hair Cuts
06.2017 - 11.2019
Cosmetologist - Cosemtology
Paul Mitchell The School
High School Diploma -
Wapoto
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