Natasha Thomas
Huntsville,AL
Summary
Experienced professional with solid background in food and customer service. Offers excellent track record of tackling various tasks to support high-performance teams in restaurant settings. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable customer experiences.
Overview
19
19
years of professional experience
Work History
Server
Chuy's Tex-Mex Restaurant
Huntsville , AL
05.2019 - Current
- Assisted in training new servers.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Server/Bartender/Supervisor
The Original Public House/Beauregard's
Huntsville , AL
06.2012 - 04.2019
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Optometric Technician
Optimatrix
Huntsville , AL
01.2011 - 06.2012
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Scheduled appointments for patients according to their needs and preferences.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Conducted vision screenings using automated refraction technology.
- Contacted insurance companies to verify coverage information prior to treatment.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Instructed patients on how to properly use contact lenses or eyeglasses.
Optometric Technician
Marxent
Decatur , AL
03.2006 - 12.2010
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Collaborated with optometrists to ensure accurate prescription orders were placed.
- Performed administrative duties such as data entry and filing paperwork.
- Maintained an organized inventory of frames and lenses on hand.
- Educated patients on proper care and handling of eyewear products.
- Processed payments from customers using a point-of-sale system.
- Troubleshot technical issues related to optical instruments or devices.
- Ordered new frames, lenses, and contact lenses when needed.
Education
GED -
GED
Arab, AL03-2005
Skills
- Beverage Preparation
- Team member support
- Order Management
- Guest Engagement
- Safe Food Handling
- Supply Restocking
- Superior Customer Service
- Intermediate computer skills
- Basic Microsoft Office skills
Timeline
Server
Chuy's Tex-Mex Restaurant
05.2019 - Current
Server/Bartender/Supervisor
The Original Public House/Beauregard's
06.2012 - 04.2019
Optometric Technician
Optimatrix
01.2011 - 06.2012
Optometric Technician
Marxent
03.2006 - 12.2010
GED -
GED
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