NATASHA WILLIAMS
Philadelphia,PA
Summary
Detail-oriented pharmacy technician with strong skills in medication dispensing and customer service. Experienced in preparing and delivering medications, processing orders, and managing billing, all while ensuring compliance with industry regulations. Recognized for excellent relationship-building, multitasking abilities, and commitment to enhancing patient outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Tech
Jefferson Specialty Pharmacy
King of Prussia
08.2025 - 06.2026
- Dispensed medications accurately and efficiently, ensuring patient safety and compliance with regulations.
- Prepared, delivered, and restocked medications, adhering to pharmacy standards and regulatory requirements.
- Implemented systematic inventory management practices to facilitate efficient order processing and maintain accuracy.
- Trained new team members on fulfillment procedures, enhancing consistency and adherence to operational standards.
- Ensured patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Rite Aid
Reading
09.2021 - 05.2025
- Entered patient and prescription information to generate accurate product labels and ensure timely prescription filling.
- Managed daily pharmacy operations, including receiving wholesaler orders, stocking shelves, and preparing medications for distribution.
- Processed insurance claims and managed customer payments for medications, ensuring smooth transactions at the point of sale.
- Triaged incoming phone calls, assisting patients with inquiries or efficiently escalating therapeutic questions to pharmacists.
Shipping and Vendor Returns Associate
Amazon Fulfilment Center
Easton
07.2019 - 10.2021
- Shipped 303 items per hour, ensuring timely delivery and customer satisfaction.
- Executed multitasking and organization skills to streamline fulfillment operations and enhance team communication.
- Coordinated inventory management processes to maintain accurate stock levels and minimize discrepancies.
Survey Interviewer
Wilkins Research Services
Chattanooga
12.2016 - 06.2019
- Conducted customer service calls for hospitals to improve patient experience and collect data for government research initiatives.
- Conducted surveys, ensuring accurate data collection from diverse populations.
- Engaged participants effectively, enhancing response rates and quality of feedback.
Education
High School Diploma -
Pine Forge Academy
Pine Forge01-2011
Skills
- Medication dispensing
- Billing management
- Customer service
- Medical terminology
- Office suite proficiency
- Typing speed 42 wpm
- Order processing
- Inventory control
- Safety compliance
- Team collaboration
- Hazmat trained
- Warehouse operations
Certification
- Pharmacy Tech University Certification
- PA Pharmacy Technician License (05/2026)
Timeline
Pharmacy Tech
Jefferson Specialty Pharmacy
08.2025 - 06.2026
Pharmacy Technician
Rite Aid
09.2021 - 05.2025
Shipping and Vendor Returns Associate
Amazon Fulfilment Center
07.2019 - 10.2021
Survey Interviewer
Wilkins Research Services
12.2016 - 06.2019
High School Diploma -
Pine Forge Academy