Natasjia Vigil

• Coordinated teleconferences and videoconferences, enhancing stakeholder communication and engagement.
• Served as primary contact for Org.05493 Advanced Decision Analytics and Org.05496 Military Systems Analysis.
• Developed meeting agendas, compiled materials, tracked action items, and supported briefings.
• Organized celebrations, workshops, and team-building events, promoting collaboration and strengthening team dynamics.
• Maintained professionalism with visitors and callers, exercising discretion while handling sensitive information.
• Facilitated logistics for incoming and outgoing visitors, coordinating travel arrangements to ensure smooth transitions.
• Provided comprehensive administrative support to enhance operational efficiency in research environments.
• Managed schedules, coordinated meetings, and maintained organized filing systems for documentation.

• Collaborated with internal evaluation team to assess and enhance MD curriculum effectiveness across all phases.
• Evaluated educational experiences impacting students, faculty, and institution to drive improvement.
• Managed departmental communications by processing mail and overseeing shared mailbox operations, ensuring timely responses.
• Organized document management by filing hard copies and digitizing files, improving accessibility for team members.
• Coordinated meetings and agendas using Outlook, Zoom, and Microsoft Teams, ensuring adherence to schedules.
• Prepared meeting minutes and action items; compiled requested research during team discussions.
• Managed subcommittee calendars, scheduling meetings and events while overseeing office supplies and software subscriptions.
• Administered surveys for curriculum assessment; formatted data exports and developed evaluation checklists.

Delivered comprehensive administrative support to individuals with chronic mental illness via Assertive Community Treatment program.

• Coordinated planning and execution of medical education programs, managing logistics and communication.
• Managed schedules for clients and case managers, optimizing appointments, therapy sessions, and follow-ups.
• Oversaw daily management of client records by scanning, digitizing, and filing documents in compliance with regulations.
• Secured food boxes for clients through New Mexico Roadrunner, enhancing access to meals and nutritional support.
• Organized community donations for ACT clients, fostering partnerships with local organizations to improve service delivery.
• Facilitated collaboration with law enforcement and ambulatory services for well checks, ensuring client safety.
• Processed assistance applications through 501(c)(3) organization, ensuring timely distribution of essential resources.

• Coordinated travel arrangements for program faculty and staff, ensuring timely and cost-effective solutions aligned with program needs.
• Managed program budgets and processed financial documentation, achieving accurate expenditure tracking and compliance with financial policies.
• Scheduled patient appointments and streamlined check-in and check-out processes to enhance operational flow.
• Collected co-pays and managed cash payments, ensuring accurate financial records in accordance with payment policies.
• Oversaw Smarterm billing system, resolving scheduling conflicts to maintain seamless billing and appointment management.
• Performed administrative tasks, including fielding calls, directing visitors, and creating spreadsheets while organizing filing systems.
• Utilized advanced software skills for Internet research to track client benefits and insurance information, facilitating effective communication.
• Submitted insurance claims and reviewed patient statements, ensuring timely processing and adherence to insurance regulations.