Natazha Gomez
Tukwila,WA
Overview
5
5
years of professional experience
Work History
Inside Sales Supervisor
Gensco Inc.
2024.07 - Current
- Supervised inside sales team, ensuring adherence to company policies and performance standards.
- Implemented process improvements that increased sales efficiency and reduced customer response times.
- Developed training programs to enhance product knowledge and sales techniques among team members.
- Led initiatives to improve customer relationship management practices, enhancing overall client satisfaction levels.
- Trained new inside sales representatives, providing guidance on best practices and company policies.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Trained employees on new technology and sales methods to build highly-knowledgeable and a successful team.
Warehouse Supervisor
Gensco Inc.
2022.10 - 2024.07
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Coordinated shipping schedules to optimize delivery timelines and customer satisfaction.
- Conducted regular inspections of equipment and facilities to maintain safety compliance.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Trained new team members on proper and safe use of tools and equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Loss Prevention Officer
Ross Dress for Less
2021.12 - 2022.09
- Conducted routine surveillance to identify suspicious activities and prevent theft.
- Collaborated with store management to develop loss prevention strategies and training programs.
- Analyzed incident reports to identify trends and recommend actionable improvements.
- Implemented inventory control measures to ensure accurate stock levels and minimize losses.
Warehouse Stocker
Amazon
2021.08 - 2021.10
- Organized and maintained stock levels to ensure timely order fulfillment.
- Operated material handling equipment to efficiently move inventory within warehouse.
- Monitored product quality during receiving and stocking processes to prevent discrepancies.
- Assisted in training new employees on safety procedures and operational protocols.
Education
High School Diploma -
Kentridge High School
Kent, WA2019-06
Skills
- Sales operations
- Sales team leadership
- Customer service management
- Vendor management
- Written and verbal communication
- Customer management
Timeline
Inside Sales Supervisor
Gensco Inc.
2024.07 - Current
Warehouse Supervisor
Gensco Inc.
2022.10 - 2024.07
Loss Prevention Officer
Ross Dress for Less
2021.12 - 2022.09
Warehouse Stocker
Amazon
2021.08 - 2021.10
High School Diploma -
Kentridge High School