Nate Cruz
Redondo Beach,CA
Summary
Dynamic Sales Associate with proven expertise in customer engagement and satisfaction, demonstrated at H&M Company USAInc by surpassing sales goals by 140%. Skilled in interpersonal communication and attention to detail, successfully implemented display strategies at Target, boosting sales by 35%. Excel in teamwork and basic computer skills, consistently praised for outstanding service and efficiency.
Overview
7
7
years of professional experience
Work History
Sales Associate
H&M Company USAInc
09.2020 - Current
- Assist an average of 40 customers per day in finding or selecting items, and providing recommendations which have generated a total of $8K in additional revenue
- Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates
- Achieved an average of 140% of sales goals for three consecutive months
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
- Provide outstanding customer service, receiving 96% in customer service feedback surveys
Sales Associate
Target
08.2018 - 04.2020
- Helped an average of 50 customers per day by responding to inquiries and locating products
- Recommended alternative merchandise display styles to management, which were implemented and resulted in a 35% improvement in sales
- Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06-2017
Skills
- Interpersonal skills
- Customer service skills
- Teamwork
- Communication
- Basic computer skills
- Attention to detail
Timeline
Sales Associate
H&M Company USAInc
09.2020 - Current
Sales Associate
Target
08.2018 - 04.2020
Bachelor of Science - Business
University of Phoenix
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