Nathaniel Grover Jr
Westland,Mi
Summary
Adept at ensuring timely and accurate deliveries, I leveraged GPS navigation and problem-solving skills at R. Greene Trucking to enhance customer satisfaction. As a Team Leader at MS Steven’s, I fostered teamwork and collaboration, significantly improving team efficiency. My expertise in forklift operation and commitment to quality assurance are pivotal to my professional approach.
Overview
7
7
years of professional experience
Work History
Delivery Driver
R. Greene Trucking
08.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Hi-Lo Operator
General Motors
10.2020 - 08.2023
- Reduced product damage through careful navigation of tight spaces and proper stacking techniques.
- Enhanced warehouse efficiency by accurately operating hi-lo machinery for material handling tasks.
- Participated in ongoing training sessions to improve knowledge of industry best practices and maintain proficiency in hi-lo operation techniques.
- Assisted in training new hires on hi-lo operation procedures, ensuring proper technique and adherence to safety protocols.
Team Leader
MS Steven’s
04.2018 - 10.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Completed daily logs documenting machine usage, incidents, and maintenance updates for thorough record-keeping purposes.
- Assisted in training new hires on hi-lo operation procedures, ensuring proper technique and adherence to safety protocols.
Education
Flint Northern High School
Flint, MI05.1995
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- GPS navigation
- Forklift operation
- Quality assurance
Timeline
Delivery Driver
R. Greene Trucking
08.2023 - Current
Hi-Lo Operator
General Motors
10.2020 - 08.2023
Team Leader
MS Steven’s
04.2018 - 10.2020
Flint Northern High School