Nathalia Cervantes
Oxnard,CA
Summary
Dynamic and dependable cashier at Island Squeeze Cafe, recognized for exceptional customer service, and effective cash handling. Trained new team members, enhancing overall performance and efficiency. Demonstrated strong multitasking abilities while ensuring accurate transactions, and fostering a welcoming environment for customers. Committed to delivering outstanding service and support.
Overview
4
4
years of professional experience
Work History
Cashier
Island Squeeze Cafe
Ventura, CA
04.2021 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned items and checked pricing on cash register for accuracy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA05-2026
Associate of Arts - Psychology
Ventura College
Ventura, CA05-2024
Associate of Arts - General Studies: Liberal Studies
Ventura College
Ventura, CA05-2024
High School Diploma -
Oxnard High School
Oxnard, CA06-2021
Ventura College
Ventura, CASkills
- Customer service
- Dependability and reliability
- Order taking
- Empathy and patience
- Refunds and exchanges
- Multitasking and organization
- Reliability and punctuality
- Cash Handling
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Spend time with family and friends
- Loves to take pictures of nature
- Explore my community and better it
Accomplishments
- Making the honor roll in my community college
Timeline
Cashier
Island Squeeze Cafe
04.2021 - Current
Bachelor of Arts - Psychology
California State University, Channel Islands
Associate of Arts - Psychology
Ventura College
Associate of Arts - General Studies: Liberal Studies
Ventura College
High School Diploma -
Oxnard High School
Ventura College