WILMAR ALVAREZ
Queens,NY
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
14
14
years of professional experience
Work History
Sales Associate
Kenworth Performance Truck
01.2007 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Education
Bachelor of Science - Engineering
UNIVERSIDAD SANTIAGO MARINO
VENEZUELA11-2000
High School Diploma -
LICEO APLICACION
VENEZUELA11-1995
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Kenworth Performance Truck
01.2007 - 10.2020
Bachelor of Science - Engineering
UNIVERSIDAD SANTIAGO MARINO
High School Diploma -
LICEO APLICACION
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