Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathalie Hernandez

Weslaco

Summary

Dedicated and reliable college student currently in my third-year of college with several years of retail experience where I have developed strong communication, problem solving and customer service skills. Experienced working in fast paced environments, handling difficult situations professionally, and maintaining attention to detail. Highly dependable with a strong work ethic and interest in pursing a career in public service.

Overview

5
5
years of professional experience

Work History

Sales Associate

Victoria Secret
McAllen
10.2024 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • 40 hours/week

Sales Associate

Six Flags Fiesta Texas
San Antonio
02.2024 - 07.2024
  • Assisted guests with ticket purchases and entry at the park entrance.
  • Maintained cleanliness and organization in assigned areas during operating hours.
  • Provided information about park policies, schedules, and special events to visitors.
  • 30 hours/week

Retail Sales Associate

American Eagle Outfiters
Mercedes
08.2021 - 01.2022
  • Handled customer inquiries and resolved issues efficiently and courteously.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • 20 hours/week
  • after school job

Waitress

Taqueria El Compallito
Weslaco
03.2021 - 05.2021
  • Served customers promptly and accurately in a fast-paced environment.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Maintained cleanliness and organization of dining areas throughout the shift.
  • 20 hours/week
  • First after school job

Education

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

Some College (No Degree) - Criminal Justice

San Antonio College
San Antonio, TX
08-2024

High School Diploma -

Weslaco East HighSchool
Weslaco, TX
05-2023

Some College (No Degree) - Criminal Justice

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Customer service
  • Conflict resolution
  • Sales techniques
  • Team collaboration
  • Attention to detail
  • Time management
  • Positive and professional

Languages

Spanish
Professional

Timeline

Sales Associate

Victoria Secret
10.2024 - Current

Sales Associate

Six Flags Fiesta Texas
02.2024 - 07.2024

Retail Sales Associate

American Eagle Outfiters
08.2021 - 01.2022

Waitress

Taqueria El Compallito
03.2021 - 05.2021

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley

Some College (No Degree) - Criminal Justice

San Antonio College

High School Diploma -

Weslaco East HighSchool

Some College (No Degree) - Criminal Justice

The University of Texas At San Antonio
Nathalie Hernandez