Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaly Leyva-Testa

Hesperia,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Mike Chevron
Apple Valley, California
03.2023 - 12.2023
  • Worked closely with front-end staff to assist customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Organized merchandise and received merchandise
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers promptly and responded to questions.
  • Issued receipts, refunds, credits or change due to customers.
  • Checked personal identifications during alcohol and tobacco sales.

Material Handler

Big Lots Distribution Center
Apple Valley, California
08.2022 - 03.2023
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Used digital database to keep records of units and stock moved.

Material Handler

Kohls Distribution Center
San Bernardino, California
11.2021 - 08.2022
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Used digital database to keep records of units and stock moved.
  • Packed boxes and stock using organizational guidelines.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.

Cashier

Anthem Oil & Gas
Ontario, California
01.2021 - 11.2021
  • Worked closely with front-end staff to assist customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Greeted customers promptly and responded to questions.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Issued receipts, refunds, credits or change due to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Welcomed customers, offering assistance to help find store items.

Education

High School Diploma -

Oak Hills High School
Oak Hills , CA
05-2019

Skills

  • Product restocking
  • Returns processing
  • Drawer balancing
  • Point-of-sale system
  • Cleaning and sanitizing
  • Sales transactions
  • Hospitality and accommodation
  • Liquor law compliance
  • Cash register operation
  • Customer service excellence
  • Cash handling
  • Energetic and enthusiastic
  • Responsible and punctual
  • Bilingual (English & Spanish)

Timeline

Cashier

Mike Chevron
03.2023 - 12.2023

Material Handler

Big Lots Distribution Center
08.2022 - 03.2023

Material Handler

Kohls Distribution Center
11.2021 - 08.2022

Cashier

Anthem Oil & Gas
01.2021 - 11.2021

High School Diploma -

Oak Hills High School

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Nathaly Leyva-Testa