Nathaly Romero
Santa Rosa,CA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Don Davis Auto Group
02.2023 - 12.2024
- Changed, rotated, and balanced tires on different types of vehicles.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained accurate records of time and materials required to perform repairs and service.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Lube Technician
Walmart
02.2020 - 01.2023
- Greeted customers and answered questions about oil changes and other services.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
Sales Associate
Self-employeed
01.2017 - 01.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
House Painter
Self-employeed
01.2017 - 01.2020
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
- Selected premixed paints or mixed required portions of pigment, oil, and thinning, and drying substances to prepare paint to match specified colors.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
- Calculated amount of paint and other materials needed for each job accurately.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Education
High School Diploma -
甘肃省兰州第一中学
Chengguan District, Lanzhou, Lanzhou, China, 7300307-2016
Skills
- Engine overhauls
- Bay maintenance
- Electrical failure repairs
- Chemical disposal
- Alignments experience
- Brake systems understanding
- Customer relations
- Team collaboration
- Flexible schedule
- Strong work ethic
- Multitasking and organization
Timeline
Automotive Technician
Don Davis Auto Group
02.2023 - 12.2024
Lube Technician
Walmart
02.2020 - 01.2023
Sales Associate
Self-employeed
01.2017 - 01.2020
House Painter
Self-employeed
01.2017 - 01.2020
High School Diploma -
甘肃省兰州第一中学
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