Nathan Alvarez
Houston,TX
Summary
Highly personable and skilled in customer service, with background as Host in a restaurant setting. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Olive Garden Restaurant
Pearland, TX
05.2024 - Current
- Answered telephone to provide dining information and take reservations.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Built positive relationships with other front-of-house and kitchen staff.
- Coordinated dining room staff workflow to foster prompt and courteous service.
Education
High School Diploma -
Genesis Christian School
9430 Telephone Rd03-2026
Skills
- Telephone reception
- Strong interpersonal skills
- Order accuracy
- Reservations management
- Customer service
- Guest feedback
- Adaptable to change
- Staff coordination
- Takeout order processing
- Verbal and written communication
- Hospitality and accommodation
- Effective time management
- Team collaboration
- Guest relations
- POS software
- Multitasking proficiency
- Foreign language skills
- Front of house organization
- Team player mentality
Certification
- Food Handlers License
- Provisional Drivers License
Languages
English
Full Professional
Spanish
Professional
Timeline
Host
Olive Garden Restaurant
05.2024 - Current
High School Diploma -
Genesis Christian School
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