Nathan Chromy
Appleton
Summary
Dedicated professional with extensive experience in human resource compliance that is committed to ensuring organizational efficiency and adherence to regulations. Strong leadership background, possessing the skills necessary to tackle complex problems and make independent decisions that positively impact the success of the organization. Expertise in compliance and sound judgment allows for effective navigation of challenges and contribution to overall company efficiency.
Overview
13
13
years of professional experience
Work History
Director, Strategic Management/Special Operations Manager
Department of Veterans Affairs, Central Office
04.2022 - Current
- Director of Human Resource activity, oversight and controls.
- Consulted by both internal and external stakeholders as technical expert in Human Resource Management and recognized by OGC attorney for ability to navigate and resolve complex HR issues.
- Mentored high level managers in the areas of classification, recruitment, compliance, and retention effectively classifying 5 new position d to strategically align position needs with qualified individuals.
- Ensured employee accountability if not meeting performance metrics and oversaw the proposal of more than 22 adverse actions.
- Directly supervise organizations internal controls team that ensures controls are consistent with OMB, GAO, OIG, and VA rules and regulations.
- Provide oversight of all financial and human related compliance.
- Successfully defended supervisory removal action that was appealed to judge in the merit system protection board as well as federal court
Administrative Officer, Support Services Division Chief
Department of Veterans Affairs – Debt Management Center (DMC)
08.2020 - 04.2022
- Recognized by DMC’s personnel attorney for exceptional ability to understand laws and regulations while advising executives on EEO and personnel related matters
- Annually develop strategic business plan that drives organizational direction
- Acknowledged by Director and peers for leading change and transforming HR Team communication, recruitment, and workforce management processes
- Partnered with District Reasonable Accommodation Coordinator to resolve four high risk cases in FY21
- Advise Deputy Assistant Secretary for Finance and Executive Director on policy, strategic planning, and financial decisions that impact the future of the organization
- Responsible for fiscal sustainability of organization that collects over $1.7 billion annually
- Asked by Executive Director to assist with complex employee complaints due to interpersonal skills, extensive knowledge in HR management, and sound judgement
- Negotiated with local AFGE union and successfully implemented change to performance element structure and content for over 300 employees
- HR subject matter expert in human capital management and benefits successfully coaching supervisory staff at all levels in the proper execution of employee and labor management
- Collaborated with VA Office of Resolution Management, Diversity & Inclusion to coordinate the strategic realignment of EEO functions for DMC in under three months
- Responsible for DMC’s employee and labor relations programs, negotiations, and actions
- Formulated strategic plan and goals for division that restructured staffing model, established objectives, and determined priorities
- Coach executive leaders, peers, and supervisors on sound organizational decision making due to expert ability to understand human resource, financial, political, and social trends
- Transitioning DMC to hybrid workplace and 100% telework model for all 360 FTE
Accounts Receivable Officer, Support Services Assistant Chief
Department of Veterans Affairs – Debt Management Center (DMC)
09.2017 - 08.2020
- Created new position descriptions for four positions and successfully processed recruitment actions following appropriate regulations
- Created staffing projection, negotiated additional resources, and executed hiring plan for organization
- Utilized knowledge of financial principles, laws, and regulations to advise director level staff on financial decision making
- Partnered with labor union to properly execute performance and conduct related actions
- Collaborated effectively with strong personalities using interpersonal skills to defuse conflict
- Saved organization 26,000 labor hours in FY19 by implementing new billing process
- Provided developmental interview and resume training to over 200 staff
- Presented briefing to House Veterans Affairs Committee staff
Supervisory Financial Administrative Specialist, Treasury Team
Department of Veterans Affairs – Debt Management Center (DMC)
11.2015 - 09.2017
- Managed workflow and timekeeping for team of 15 employees
- Developed and implemented new performance standards for two positions ensuring compliance with related human resources rules and regulations
- Successfully managed 12-month IT project
- Interviewed and hired 10 new staff members in first 12 months of new supervisor position
- Utilized advanced Excel formula and macro knowledge to save the DMC 5506 labor hours per year by automating Proof of Debt responses for VHA
Supervisory Financial Administrative Specialist, Payment Analysis
Department of Veterans Affairs – North Central CPAC
02.2015 - 11.2015
- Supervised and managed daily workload and special projects for 20 direct reports
- Recognized by station director for exceptional ability to communicate verbally after presenting a department training to 45 people
- Completed related human resource actions to effectively supervise large team of employees
Lead Financial Administrative Specialist, Payment Analysis
Department of Veterans Affairs – North Central CPAC
09.2013 - 02.2015
- Resolved interdepartmental revenue cycle challenges related to compliance and proper billing and collection from third party payers
- Trained as Lean Six Sigma white, yellow, and black belt
- Utilized Lean methodology to improve process of decreasing insurance claims
- Developed and trained staff on new work process using Microsoft Excel formula and macro-based efficiencies that reduced manual entry and increased productivity by 50%
Accounting Technician, Accounting Department
Department of Veterans Affairs – North Central CPAC
01.2012 - 09.2013
- Communicated efficiently 21 VA Medical Centers
- Created processes to update excel database that saves accountant 260 labor hours a year
- Chosen as 1 of 12 participants nationwide to take part in VA’s ADVANCE-Forward Professional Development Program
Education
Some College Coursework Completed -
Madison Area Technical College
Madison, WI05.2013
Bachelor’s Degree - business administration with a concentration in Management
Maranatha Baptist Bible College
Watertown, WI05.2009
Skills
- Human Resource Execution and Oversight
- Effective Leadership
- Financial Budget Oversight
- Effective Communication
Professional References
- Pam Lyons, Retired Director, Strategic Mgmt. and Special Operations, DMC, 763-234-0770
- Dawn Eggers, Director of Operations, DMC, 612-418-2174
- Robert Shepard, Chief, Veterans Experience Division, DMC, 608-332-5626
- Adam Sapinski, Budget Analyst, Support Services Division, DMC, 651-472-4367
Timeline
Director, Strategic Management/Special Operations Manager
Department of Veterans Affairs, Central Office
04.2022 - Current
Administrative Officer, Support Services Division Chief
Department of Veterans Affairs – Debt Management Center (DMC)
08.2020 - 04.2022
Accounts Receivable Officer, Support Services Assistant Chief
Department of Veterans Affairs – Debt Management Center (DMC)
09.2017 - 08.2020
Supervisory Financial Administrative Specialist, Treasury Team
Department of Veterans Affairs – Debt Management Center (DMC)
11.2015 - 09.2017
Supervisory Financial Administrative Specialist, Payment Analysis
Department of Veterans Affairs – North Central CPAC
02.2015 - 11.2015
Lead Financial Administrative Specialist, Payment Analysis
Department of Veterans Affairs – North Central CPAC
09.2013 - 02.2015
Accounting Technician, Accounting Department
Department of Veterans Affairs – North Central CPAC
01.2012 - 09.2013
Some College Coursework Completed -
Madison Area Technical College
Bachelor’s Degree - business administration with a concentration in Management
Maranatha Baptist Bible College
Similar Profiles
Jeffrey Scott HooperJeffrey Scott Hooper
Budget Analyst at Department of Veterans Affairs- OIT Front Office- Office of Chief of StaffBudget Analyst at Department of Veterans Affairs- OIT Front Office- Office of Chief of Staff
LAURI PARSONLAURI PARSON
Health Systems Specialist – Discovery, Education and Affiliate Networks (DEAN) (Federal / GS,13) at VA (VETERANS AFFAIRS) CENTRAL OFFICEHealth Systems Specialist – Discovery, Education and Affiliate Networks (DEAN) (Federal / GS,13) at VA (VETERANS AFFAIRS) CENTRAL OFFICE
Laurie UriasLaurie Urias
Management & Program Analyst at Department of Veterans Affairs, Office of Inspector General, Office of Healthcare Inspections (Federal job)Management & Program Analyst at Department of Veterans Affairs, Office of Inspector General, Office of Healthcare Inspections (Federal job)