Nathan Dalbec
Marlborough,MA
Summary
Im looking for a job at Patriot Ambulance because im looking to further my knowledge as an EMT. Ive taken and passed the EMT training course and plan to use my skills in the real world.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Fireflies BBQ Restaurant & Grill
2022.09 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Marlborough High School
Marlborough, MA06.2024
Emergency Medical Technician
Patriot Ambulance
Marlborough, MA06.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Proficiency In A High Stress Environment
Certification
- EMT - Certified Emergency Medical Technician
- Basic Life Support Certification
- FEMA IS-100C: Introduction To Incident Command System
- FEMA IS-144A: Tert Basic Course
- FEMA IS-200C: Basic Incident Command System For Initial Response ICS-200
- FEMA IS-700B: An Introduction To The National Incident Management System
- FEMA IS-800D: National Response Framework, An Introduction
- Mental Health First Aid USA Certification
- CDC HEADS UP to Athletic Trainers: Online Concussion Training
Timeline
Host
Fireflies BBQ Restaurant & Grill
2022.09 - Current
High School Diploma -
Marlborough High School
Emergency Medical Technician
Patriot Ambulance
- EMT - Certified Emergency Medical Technician
- Basic Life Support Certification
- FEMA IS-100C: Introduction To Incident Command System
- FEMA IS-144A: Tert Basic Course
- FEMA IS-200C: Basic Incident Command System For Initial Response ICS-200
- FEMA IS-700B: An Introduction To The National Incident Management System
- FEMA IS-800D: National Response Framework, An Introduction
- Mental Health First Aid USA Certification
- CDC HEADS UP to Athletic Trainers: Online Concussion Training
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