Nathan Flores
Fort Worth
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Hck Hot Chicken. Excelled in conflict resolution and maintaining high accuracy in transactions, significantly improving customer loyalty. Demonstrates exceptional teamwork and professionalism, alongside a strong work ethic. Skilled in customer assistance and cash handling, ready to bring dedication and results to any team.
Overview
1
1
year of professional experience
Work History
Cashier
Hck Hot Chicken
08.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Watson High School
Saginaw, TX04.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Conflict resolution
- Issue resolution
- Staff training
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Cashier
Hck Hot Chicken
08.2023 - 12.2024
High School Diploma -
Watson High School
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