Detail-oriented technician known for strong troubleshooting techniques and safety compliance. Experienced in training junior staff and collaborating with teams to deliver high-quality service and maintain rigorous industry standards.
Overview
25
25
years of professional experience
Work History
Master Technician
Safelite Auto Glass
Salt Lake City
07.2001 - Current
Executed auto glass repairs and replacements across diverse vehicle makes and models, ensuring quality and safety.
Diagnosed vehicle issues using advanced tools and techniques.
Ensured compliance with safety standards during all repair processes.
Coordinated with team to streamline workflow processes, contributing to improved operational efficiency.
Provided exceptional customer service to enhance client satisfaction.
Conducted training sessions for junior technicians on best practices and equipment usage, fostering skill development and knowledge sharing.
Maintained accurate records of repairs and services performed.
Firefighter
Utah Air National Guard - 130EIS
Salt Lake City
05.2016 - 05.2022
Responded to emergency calls and provided immediate firefighting support.
Conducted fire suppression activities and maintained safety protocols during operations.
Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
Assisted in emergency response by assessing situations and providing medical aid to victims.
Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
Participated in hazardous materials incidents, managing containment procedures to ensure safety.
Performed routine inspections of firefighting equipment and ensured operational readiness.
Collaborated with team members to execute training drills, enhancing firefighting skills and readiness.
Assisted in developing emergency response plans for various scenarios.
Communicated effectively with crew members while performing tasks under stressful conditions.