Nathan Klingenberger
Wooster,OH
Summary
Results-driven leader with management expertise in staff training, performance evaluation, and continuous improvement. Demonstrated success in financial reporting and budget adherence, maximizing P&L targets. Skilled in operational strategy and team leadership, enhancing organizational success through improved employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Regional Manager-Great Lakes
Groundworks
Virginia Beach, Virginia
07.2024 - Current
- Achieved 255% year-over-year EBITDA growth while maintaining a 21% conversion rate.
- Managed eight branches across Michigan, Ohio, and Canada, driving $160M in annual revenue.
- Directed regional teams to uphold company policies and safety standards from 76% compliance to 93%.
- Evaluated financial data to identify and prioritize growth opportunities, resulting in targeted strategies for regional expansion.
- Developed annual budgets for each branch, ensuring alignment of resources with strategic goals and regional performance.
- Conducted regional, divisional, and company-wide training sessions, enhancing operational and leadership capabilities across teams.
General Manager
Ohio Basement Systems
Cleveland, Ohio
02.2022 - 07.2024
- Achieved 36.7% year-over-year revenue growth, generating $21M in total annual revenue.
- Elevated branch ranking from 58th to 6th among 61 branches.
- Increased customer satisfaction and NPS score from 52 to 91+.
- Mitigated business risks through staff collaboration and performance assessments, safeguarding operational stability.
- Trained and developed three General Managers.
Operations Manager
Ohio Basement Authority
Columbus , OH
11.2016 - 02.2022
- Managed fleet operations and company assets, ensured regulatory compliance with DOT regulations.
- Oversaw scheduling, training, and inventory control to streamline operational flow.
- Supervised daily employee workflow, improved productivity, and maintained quality standards across all tasks.
- Executed hiring and onboarding processes, facilitating smooth integration of new employees.
- Conducted performance evaluations and delivered constructive feedback, fostering continuous improvement within the team.
- Increased crew count from 14 to 28, generating an additional $17M in revenue.
Education
OSHA Certified
01-2021
Otterbein University
Westerville, OH01-2015
High School Diploma -
Colonel Crawford
Bucyrus 01-2014
Skills
- Operations management
- Multi-unit management
- Financial analysis
- Performance evaluation
- Brand development
- Effective communication skills
Timeline
Regional Manager-Great Lakes
Groundworks
07.2024 - Current
General Manager
Ohio Basement Systems
02.2022 - 07.2024
Operations Manager
Ohio Basement Authority
11.2016 - 02.2022
OSHA Certified
Otterbein University
High School Diploma -
Colonel Crawford