Nathan Malisow
Walled Lake,Michigan
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, employee scheduling, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Assistant Manager
Wild Birds Unlimited - Novi
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Created employee schedules to align coverage with forecasted demands.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
New Employee Trainer
Dairy Twist
08.2020 - 05.2021
- Prioritized keeping products stocked for quick service for customers.
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Increased employee retention rates by delivering personalized coaching and support to struggling employees.
Education
High School Diploma -
05.2021
Skills
Customer Relations
Product and service knowledge
Employee Scheduling
Money Handling
Professional and Courteous
Lead Generation
Certification
Certified Bird Feeding Specialist.
Scuba Certification.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Resolved product issues with suppliers.
- Arranged complicated sales.
- Increased repeat customer rate.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPaid sick leaveHealthcare benefitsPaid time offTimeline
Assistant Manager - Wild Birds Unlimited - Novi
05.2021 - Current
New Employee Trainer - Dairy Twist
08.2020 - 05.2021
Walled Lake Central High School - High School Diploma,
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