Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Mastel

Rapid City,SD

Summary

Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make a significant impact.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Regional Director Of Operations

Cross Country Freight Solutions
12.2022 - Current
  • Standardized operational procedures across all terminal locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
  • Collaborated with Termina Managers to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
  • Set team and individual KPIs and provided regular, actionable feedback.
  • Oversaw regional growth through strategic planning, market research, and competitive analysis.
  • Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Terminal Manager

Cross Country Freight Solutions
07.2021 - 12.2022
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fielded customer complaints and comments and rectified issues.
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Handled customer complaints and revised process to improve service.
  • Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
  • Directed and monitored tracking, routing and dispatching transportation vehicles.
  • Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.

CDL Driver/Fleet Manager

Quinn's Landscaping And Excavating
07.2020 - 07.2021

Maintained a fleet of semi's, skid steers, excavators, and company pickups as needed. Inspected and maintained end dump trucks to meet proper requirements.

  • Operated skid steers & excavators when needed.
  • Operated end dump trucks as needed.

MWD Operator IV

Gyrodata Incorporated
03.2018 - 06.2020
  • Successfully performed Directional Drilling processes including projection of well path to pre-determined target coordinates for Horizontal wells.
  • Accurately applied calculations using drilling surveys and Geologist feedback to land curve and drill lateral sections per customer expectations.
  • Utilized Directional Drilling computer software to provide survey calculations and well path projections to the client representative.
  • Prepared Directional Drilling reports, BHA performance reports, Anti-Collision reports, service tickets and relevant paperwork.
  • Collaborated with the MWD operator to ensure BHA compatibility.
  • Applied principles of BHA selection and aspects of Directional Drilling performance to ensure BHA's were assembled safely and as planned including correct make-up torque, doping and handling.
  • Prepared BHA performance reports containing detailed and accurate dimensions as well as expected versus actual performance, conclusions, and recommendations for each BHA run.
  • Inspected, measured, and documented all directional related company equipment delivered to the work site and maintained records including dimensional data and condition.
  • Ensured all equipment was properly laid out after use according to company procedures and manifested for backload at the end of each job.

Substation Technician

Electro-test & Maintenance Inc
02.2016 - 03.2018
  • Performed substation commissioning & maintenance services.
  • Power transformer assembly and testing
  • Circuit breaker assembly and testing
  • Voltage Regulators
  • Circuit Switchers
  • Switchgear assembly and testing
  • Ground Mat & Riser Injection
  • Battery Impedance & Load Testing
  • Cable Testing.

Directional Driller II

Gyrodata Incorporated
06.2014 - 05.2015
  • Successfully performed Directional Drilling processes including projection of well path to pre-determined target coordinates for Horizontal wells.
  • Accurately applied calculations using drilling surveys and Geologist feedback to land curve and drill lateral sections per customer expectations.
  • Utilized Directional Drilling computer software to provide survey calculations and well path projections to the client representative.
  • Prepared Directional Drilling reports, BHA performance reports, Anti-Collision reports, service tickets and relevant paperwork.
  • Collaborated with the MWD operator to ensure BHA compatibility.
  • Applied principles of BHA selection and aspects of Directional Drilling performance to ensure BHA's were assembled safely and as planned including correct make-up torque, doping and handling.
  • Prepared BHA performance reports containing detailed and accurate dimensions as well as expected versus actual performance, conclusions, and recommendations for each BHA run.
  • Inspected, measured, and documented all directional related company equipment delivered to the work site and maintained records including dimensional data and condition.
  • Ensured all equipment was properly laid out after use according to company procedures and manifested for backload at the end of each job.

Directional Driller

Phoenix Technology Services
05.2013 - 06.2014
  • Successfully performed Directional Drilling processes including projection of well path to pre-determined target coordinates for Horizontal wells.
  • Accurately applied calculations using drilling surveys and Geologist feedback to land curve and drill lateral sections per customer expectations.
  • Utilized Directional Drilling computer software to provide survey calculations and well path projections to the client representative.
  • Prepared Directional Drilling reports, BHA performance reports, Anti-Collision reports, service tickets and relevant paperwork.
  • Collaborated with the MWD operator to ensure BHA compatibility.
  • Applied principles of BHA selection and aspects of Directional Drilling performance to ensure BHA's were assembled safely and as planned including correct make-up torque, doping and handling.
  • Prepared BHA performance reports containing detailed and accurate dimensions as well as expected versus actual performance, conclusions, and recommendations for each BHA run.
  • Inspected, measured, and documented all directional related company equipment delivered to the work site and maintained records including dimensional data and condition.
  • Ensured all equipment was properly laid out after use according to company procedures and manifested for backload at the end of each job.

MWD Operator

Phoenix Technology Services
04.2010 - 04.2013
  • Operate and maintain downhole drilling equipment on location for extended periods of time.
  • Lead MWD operating EM & Mud pulse tools for Directional & Gamma logging.
  • Monitored all aspects of the drilling process while running down hole tools to ensure job success.
  • Maintained regular contact with geologists and directional drillers to facilitate exchange of well information and discuss drilling operations to ensure drilling efficiency and success.
  • Monitored all surface equipment and tools to ensure that they were properly utilized and maintained.
  • Sustained a consistently low level of rig downtime by approaching jobs in a proactive manner and hands-on troubleshooting.
  • Trained and mentored entry level field hands.
  • Ensured that all work was carried out safely.

Machinist

National Oilwell Varco, NOV
06.2008 - 04.2010
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Manually set up machinery, lathes, and grinders.
  • Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
  • Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.

Machinist

Mastel Precision
07.2004 - 06.2008
  • Operated 7-axis CNC machining parts for microsurgical tools.
  • Programming and Machine Setup.
  • Designed CNC programs for new parts.
  • Typically held tolerance down to 0.0001" Routinely monitored the feed and speed of machines during the machining process.
  • Removed burrs on all machined parts.

Education

High School Diploma - undefined

Stevens High School
Rapid City, South Dakota
2008

Skills

  • Customer service
  • Problem solving
  • Time management
  • Fleet Management
  • Safety Conscious
  • Operational efficiency
  • Data-driven decision making
  • Workforce planning
  • Cross-functional coordination
  • Leadership training
  • Process improvements
  • Performance analysis

Certification

  • CDL A- Doubles, triples, and tanker endorsements
  • SafeLand and SafeGulf

Timeline

Regional Director Of Operations

Cross Country Freight Solutions
12.2022 - Current

Terminal Manager

Cross Country Freight Solutions
07.2021 - 12.2022

CDL Driver/Fleet Manager

Quinn's Landscaping And Excavating
07.2020 - 07.2021

MWD Operator IV

Gyrodata Incorporated
03.2018 - 06.2020

Substation Technician

Electro-test & Maintenance Inc
02.2016 - 03.2018

Directional Driller II

Gyrodata Incorporated
06.2014 - 05.2015

Directional Driller

Phoenix Technology Services
05.2013 - 06.2014

MWD Operator

Phoenix Technology Services
04.2010 - 04.2013

Machinist

National Oilwell Varco, NOV
06.2008 - 04.2010

Machinist

Mastel Precision
07.2004 - 06.2008

High School Diploma - undefined

Stevens High School
  • CDL A- Doubles, triples, and tanker endorsements
  • SafeLand and SafeGulf
Nathan Mastel