NATHAN MICHAEL MARAMBA
Lockport,IL
Summary
To obtain a position as a Senior Technical Support Analyst, assist International dealers, and provide support with knowledgeable repair guidance and diagnosis. Hardworking employee enthusiastic about learning Senior Technical Support Analyst field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Advisor/ Powertrain Parts Director
Donlen Fleet Management
03.2012 - Current
- Review and process all major powertrain repairs for all of Donlen’s clients
- Coordinate and process all powertrain orders for clients through Donlen
- Verify OEM manufacturers warranties to ensure coverage on repairs
- Help maintain positive relationship between Donlen and all powertrain vendors
Service Technician
Wilde Honda
11.2009 - 01.2012
- Performed all job responsibilities of a journeyman technician
- R & R transmissions and short block assemblies
- Proficient with brakes, suspension, and symptom diagnostics
Diesel Service Technician
Sunstate International
01.2009 - 10.2009
- Performed suspension and brake work
- Diagnosed electrical issues
- Performed A/C diagnosis and repair
- Engine repair and symptom diagnostics
Service Technician
Honda of Joliet
11.2006 - 02.2008
- Performed regular maintenances
- Performed recalls/updates on all makes/models
- Diagnosed and repaired electrical issues
Education
Diploma - Automotive/Diesel and Industrial Technology
Universal Technical Institute
Glendale Heights, IL10.2008
High School - automotive and advanced automotive courses
Lockport Township High School
Lockport, IL06.2006
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
Certification
- ASE Certifications, Master Medium/Heavy Truck Technician, Master Automotive Technician
- International Factory Certifications, TEM Integration Technician (L1, L2, L3), HVAC Technician, Service Technician, Engine Technician, Diagnostic Specialist Technician, Electrical Technician, Powertrain Technician, Suspension Technician, Preventative Maintenance Technician
- Electronic Database Certified, ALL DATA
- Honda ISIS module training, ALL completed
References
- Skip Strasburger, General Manager, Wilde Honda, 1-941-923-3413, skip@wildecars.net
- Brent Wiggers, Service Manager, Sunstate International, 1-941-355-7681, brent@mail.sunstintl.com
- Benjamin Brinkofski, General Manager, Sunstate International, 1-941-355-7681, benjie@mail.sunstintl.com
Timeline
Service Advisor/ Powertrain Parts Director
Donlen Fleet Management
03.2012 - Current
Service Technician
Wilde Honda
11.2009 - 01.2012
Diesel Service Technician
Sunstate International
01.2009 - 10.2009
Service Technician
Honda of Joliet
11.2006 - 02.2008
High School - automotive and advanced automotive courses
Lockport Township High School
Diploma - Automotive/Diesel and Industrial Technology
Universal Technical Institute
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