Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nathan Miller

Jenkintown,PA

Summary

Detail-oriented and results-driven recent graduate with a strong foundation in customer service and team collaboration. Adept at working in fast-paced environments, and collaborating with teams to achieve organizational goals. Proven ability to manage tasks efficiently, meet deadlines, and contribute to team success. Eager to apply my knowledge and interpersonal skills in a professional setting to make a positive impact on individuals and organizations.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Beverage Station
Bloomsburg , PA
08.2024 - 12.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered phone calls to assist customers with questions and orders.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Issued receipts, refunds, credits or change due to customers.

Host

Human Robot Brewery
Jenkintown, PA
05.2024 - 08.2024
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed incoming calls during busy shifts.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Sales Associate

PacSun-Pacific Sunwear
Willow Grove, PA
08.2021 - 08.2023
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.

Education

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania
Bloomsburg, PA
12-2024

Skills

  • Cashier training
  • POS system proficiency
  • Time management
  • Team collaboration
  • Problem-solving
  • Adaptability and dependability
  • Customer service
  • Escalation handling

Affiliations

  • Volunteer at the local food pantry every Thursday

Timeline

Cashier Team Lead

Beverage Station
08.2024 - 12.2024

Host

Human Robot Brewery
05.2024 - 08.2024

Sales Associate

PacSun-Pacific Sunwear
08.2021 - 08.2023

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania
Nathan Miller