Ineaya Curtis
Syracuse,NY
Summary
Dedicated professional with strong team leadership and conflict resolution skills in the retail industry. Experienced in training new hires on POS systems and ensuring accurate cash transactions, contributing to a seamless customer experience.
Dynamic Cashier Team Lead with proven expertise in employee training, cash handling, and conflict resolution. Demonstrated ability to enhance team efficiency and deliver exceptional customer service.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Cashier Team Lead
Johnny Gee's BBQ & Catering Services LLC
Syracuse, NY
06.2025 - Current
- Supervised cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on point-of-sale systems and company policies.
- Managed cash drawer, ensuring accurate cash handling and daily reconciliation.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Monitored cashier performance, providing feedback as needed.
- Verified customer age requirement for alcohol or tobacco purchases.
- Coordinated with other departments when additional support was needed during peak hours.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
Education
Corcoran High School
Syracuse, NYSkills
- Cash handling
- Customer service
- Team leadership
- Employee training
- Time management
- Performance monitoring
- Conflict resolution
- POS systems operation
- New hire training
- Staff motivation
- Safety rules
- Cash drawer reconciliation
- Positive attitude
- Basic math
- Cashier training
- Problem-solving
- Staff training
- Heavy lifting
References
References available upon request.
Timeline
Cashier Team Lead
Johnny Gee's BBQ & Catering Services LLC
06.2025 - Current
Corcoran High School