Nathan Monzon
Phoenix,AZ
Summary
Ambitious manager with a strong focus on leadership and management skills. Known for fostering positive relationships and creating successful teams and environments. Proven track record of enhancing overall operations and driving sales growth. Willing to take on additional responsibilities to meet team goals and consistently increase corporate value.
Overview
10
10
years of professional experience
Work History
District Sales Manager
Eos Fitness
Phoenix, AZ
12.2022 - Current
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Grew YOY sales Number% by consistently meeting and exceeding quotas.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
General Manager
EōS Fitness
Phoenix, AZ
05.2021 - 11.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
Assistant General Manager
EōS fitness
Phoenix, AZ
08.2020 - 05.2021
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased sales revenue by developing and implementing effective sales strategies.
Fitness Consultant
EōS Fitness
Phoenix, AZ
06.2019 - 08.2020
- Conducted comprehensive fitness assessments to identify client goals and develop tailored workout plans.
- Established strong relationships with clients, resulting in numerous referrals and long-term loyalty to the gym facility.
- Increased gym revenue by consistently meeting sales targets for memberships, personal training packages, and additional services.
Service Associate
EōS Fitness
Phoenix, AZ
12.2018 - 06.2019
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Fraud Specialist
Discover Financial Services
12.2018 - 06.2019
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
Server
Claim Jumper Restaurants
05.2016 - 12.2018
- Cultivated warm relationships with regular customers
- Worked with a POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep the dining room and work areas clean
Team member/ Team Lead
Harkins Theaters
04.2015 - 01.2016
- Keep work areas clean, organized, and safe to promote efficiency and team safety
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances
- Trained new employees and promoted a supportive, performance-oriented atmosphere by creating an excellent movie-goers experience
- Continuously checked products for quality assurance according to strict guidelines
Education
High School Diploma -
Westview Highschool
Avondale, AZ2016
Skills
- Sales Team Leadership
- Goal Setting
- Sales expertise
Timeline
District Sales Manager
Eos Fitness
12.2022 - Current
General Manager
EōS Fitness
05.2021 - 11.2022
Assistant General Manager
EōS fitness
08.2020 - 05.2021
Fitness Consultant
EōS Fitness
06.2019 - 08.2020
Service Associate
EōS Fitness
12.2018 - 06.2019
Fraud Specialist
Discover Financial Services
12.2018 - 06.2019
Server
Claim Jumper Restaurants
05.2016 - 12.2018
Team member/ Team Lead
Harkins Theaters
04.2015 - 01.2016
High School Diploma -
Westview Highschool