Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Nguyen

Digital Shopper
Houston,TX

Summary

Dynamic Digital Shopper with a proven track record at Walmart, excelling in customer service and effective communication. Adapted strategies to enhance digital shopping experiences while implementing quality control measures. Achieved high satisfaction ratings through rapid order fulfillment and care attention to detail, ensuring customers received top-quality products.


Recognized for consistent order accuracy, good customer service. Fast worker focused on delivering excellent service for in-store and pick up customers. Comfortable using technology tools such as mobile applications, scanners to complete orders.


Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies. Good organizational and time management abilities.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Digital Shopper

Walmart
05.2022 - Current
  • Tracked substitutions and informed customers of changes needed to be made.
  • Implemented tough quality control measures for select products listed on the platform, making sure customers received high-quality items in line with their expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts to complete orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to see changes.
  • Placed completed orders in labeled, temperature-appropriate storage awaiting customer pick up.

Education

Bachelor of Science - Criminal Justice

University of Houston-Downtown
Houston, United States
05.2001 -

Associate of Arts - Criminal Justice

Lonestar College System
05.2001 -

Skills

    Team collaboration

    Active listening

    Effective communication

    Adaptability and flexibility

    Customer service

    Customer relations

Timeline

Digital Shopper

Walmart
05.2022 - Current

Bachelor of Science - Criminal Justice

University of Houston-Downtown
05.2001 -

Associate of Arts - Criminal Justice

Lonestar College System
05.2001 -
Nathan NguyenDigital Shopper
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