Nathan Obzut
Norton Shores,MI
Summary
Dynamic Inside Sales Representative with a proven track record at Action Industrial Supply, excelling in client support and relationship management. Recognized for enhancing customer retention through tailored solutions and exceptional service. Skilled in product knowledge and upselling, driving loyalty and repeat business while mentoring junior team members to achieve sales success.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Overview
24
24
years of professional experience
Work History
Inside Sales Representative
Action Industrial Supply
11.2020 - Current
- Answered customers' questions regarding products, prices, and availability.
- Built strong relationships with clients and providing insightful product recommendations.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Warehouse Manager
Action Industrial Supply
01.2016 - 11.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
Warehouse Driver
Action Industrial Supply
12.2013 - 01.2016
- Streamlined order processing by utilizing efficient picking techniques and ensuring proper packaging of items for secure transport.
- Delivered accurate and timely orders and maintained professionalism in appearance and conduct to foster positive customer experiences.
- Stocked and examined inventory items and reported wear or defects to supervisor.
- Prepared for loading operations by assembling necessary equipment such as pallet jacks, hand trucks, or forklifts according to specific job requirements at each warehouse location.
- Mitigated damage to inventory by following proper lifting techniques when moving heavy or bulky items throughout the warehouse space.
Golf Staff
Spring Lake Country Club
04.2001 - 11.2013
- Developed strong relationships with members and guests alike, fostering a welcoming environment at the club.
- Provided personalized attention to each guest''s needs, ensuring a memorable experience at the golf facility.
- Supported tournament operations by creating tee sheets, scorecards, and coordinating prize distribution.
- Partnered with local schools to provide youth clinics designed to introduce young players to the sport and grow the club's junior golf and caddie program.
Education
High School Diploma -
Reeths-Puffer
Muskegon, MIAssociates of Science And Arts -
Muskegon Community College
MuskegonSkills
- Client support
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Upselling and cross selling
- Customer relationship management
- Email and phone etiquette
- Organized and efficient
- Driven
- Issue resolution
Timeline
Inside Sales Representative
Action Industrial Supply
11.2020 - Current
Warehouse Manager
Action Industrial Supply
01.2016 - 11.2020
Warehouse Driver
Action Industrial Supply
12.2013 - 01.2016
Golf Staff
Spring Lake Country Club
04.2001 - 11.2013
High School Diploma -
Reeths-Puffer
Associates of Science And Arts -
Muskegon Community College
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