Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Ramos

Hagerstown

Summary

Dynamic professional with a diverse background, including a pivotal role at United States Marine Corps, showcasing strong work ethic and military discipline. Excelled in customer service at MD Arsenal, enhancing sales through expert relationship-building. Skilled in problem-solving and weapons maintenance, achieving significant improvements in operational efficiency and team collaboration.

Overview

11
11
years of professional experience

Work History

Sales Associate

MD Arsenal
09.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Automotive Technician

Rotor Piston Motorsports
06.2021 - 06.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough diagnostic tests and replacing appropriate parts with top quality aftermarket parts.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.

Automotive Technician

Tires Plus
10.2015 - 07.2021
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.

0311 Infantry Rifleman

United States Marine Corps
06.2014 - 06.2020
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Conducted reconnaissance patrols to gather vital intelligence, enabling successful mission completion.
  • Demonstrated leadership skills as a fireteam leader, effectively managing personnel assignments and coordinating tactical movements under pressure.
  • Displayed adaptability by quickly learning new tactics, techniques, and weapon systems when faced with evolving threats or mission requirements.
  • Operated advanced communication systems to maintain situational awareness among team members during complex operations.
  • Participated in joint exercises with other military branches to foster teamwork and improve overall combat effectiveness.
  • Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
  • Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
  • Served as a mentor for junior Marines, offering guidance on professional development and career progression opportunities within the infantry field.
  • Performed essential maintenance tasks on individual weapons systems to ensure optimal reliability during critical missions.
  • Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary.
  • Led fire teams during battle drills and training exercises.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Established defensive positions to protect against enemy forces.
  • Analyzed terrain to identify advantageous positions for operations.
  • Used modern communication systems to relay orders to squad members.

Education

High School Diploma -

Tuscarora High School
Frederick
05-2014

Skills

  • Customer service
  • Strong work ethic
  • Military discipline
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving skills
  • Listening skills
  • Safety awareness
  • Weapons maintenance
  • Physical fitness
  • First aid proficiency

Languages

English
Full Professional

Timeline

Automotive Technician

Rotor Piston Motorsports
06.2021 - 06.2023

Sales Associate

MD Arsenal
09.2020 - Current

Automotive Technician

Tires Plus
10.2015 - 07.2021

0311 Infantry Rifleman

United States Marine Corps
06.2014 - 06.2020

High School Diploma -

Tuscarora High School

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Nathan Ramos