Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Nathan Sill

Beloit,Wisconsin

Summary

Dynamic leader with a proven track record at Walgreens, as well in the community. Adept in conflict resolution and strategic problem-solving. Excels in fostering team engagement and enhancing client relations. Achieved significant improvements in customer satisfaction and operational efficiency. Skilled in mediation and team-building, committed to driving success and exceeding objectives.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens
Beloit, Wisconsin
12.2022 - Current
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Resolved customer complaints and reported issues to senior management.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Handled emergency situations with composure and in accordance with company guidelines.

Intern

Kandu Enterprise
Janesville, Wisconsin
04.2022 - 12.2025
  • Identified barriers to client success and developed strategies to overcome them.
  • Provided referrals to appropriate health care providers or other community resources.
  • Adapted instructional techniques based on individual learning styles and needs.
  • Consulted with staff on resolution of complex service issues.
  • Directed activities of professional and technical staff members and volunteers.
  • Encouraged independence by teaching skills needed for everyday life.
  • Managed challenging behaviors through positive reinforcement techniques.

Head Coach

YMCA Fun
Beloit, Wisconsin
08.2021 - 12.2022
  • Adhered to equipment and apparel standards to promote safety and fair play and made new equipment orders when appropriate.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Analyzed opponents' strengths and weaknesses in order to build effective game plans.
  • Maintained accurate records of athletes' progress, attendance, and eligibility.
  • Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
  • Communicated rules and expectations to student athletes and performed necessary corrective actions.
  • Facilitated community service initiatives and team-building activities to promote sportsmanship.
  • Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Adhered strictly to rules and regulations of activities department and district.
  • Ensured compliance with all league, association, and school rules and regulations.

Education

Bachelor of Arts - Pyschology

Beloit College
Beloit
05-2023

Skills

  • Conflict Resolution Expertise
  • Team Engagement Strategies
  • Mediation Skills
  • Team-building activities
  • Strategic Problem Resolution
  • Client Relations

Accomplishments

  • Directed Award winning Documentary Afterglow.

Timeline

Shift Leader

Walgreens
12.2022 - Current

Intern

Kandu Enterprise
04.2022 - 12.2025

Head Coach

YMCA Fun
08.2021 - 12.2022

Bachelor of Arts - Pyschology

Beloit College

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Nathan Sill