Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nathan Swain

Lewisville,TX

Summary

Dynamic Residential Realtor and Software Renewal/Sales Specialist with a strong desire to help clients with all of their needs at Exp Realty and Carahsoft Corp, adept in client relations and contract negotiation. Excelled in enhancing customer satisfaction and streamlining real estate transactions, while also boosting software renewal rates for key defense sectors. Skilled in problem-solving and customer education, consistently fostering long-term client relationships.

Overview

8
8
years of professional experience

Work History

Realtor

Exp Realty
03.2021 - Current
  • Coordinated various aspects of Residential real estate transactions such as Home inspections, appraisals, and financing arrangements with Loan officers, minimizing delays and challenges for my clients.
  • Attempted to build long term relationships with clients in my CRM through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions through resources such as the MLS, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Software Sales/Renewals Specialist

Carahsoft Corp
08.2017 - Current
  • Responsible for continuous email checks from 100-150 daily that involve my territory of software Gitlab, renewals which includes United States Air force, Army and Dept. of Defense customers.
  • Make outbound calls and receive inbound calls from customers, my vendors and multiple resellers in regards to renewing the customers annual software license renewals.
  • Use Carahsoft's database called Carahsell to create quotes for customers yearly and sometime multiple year software license renewals.
  • Process customer PO's and credit card purchases for payment of their annual software renewals.
  • Through conversations with customers, listen to their needs and educate them on other software products that can enhance their environment and create possible Leads for other software teams in my company.

Education

Associate of Applied Science - Computer Science

Milwaukee Area Technical College
Milwaukee, WI
05.1995

Real Estate License - Real Estate Agent

Champions School of Real Estate
Plano, TX
03.2019

Skills

  • Client relations
  • Customer relations
  • Contract Negotiation Expertise
  • Expert problem solving

Timeline

Realtor

Exp Realty
03.2021 - Current

Software Sales/Renewals Specialist

Carahsoft Corp
08.2017 - Current

Associate of Applied Science - Computer Science

Milwaukee Area Technical College

Real Estate License - Real Estate Agent

Champions School of Real Estate

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