Nathan Watkins
Los Angeles,CA
Summary
Dynamic hospitality professional known for exceptional service and strong sales acumen. Experience in supervising operations and mentoring staff, consistently achieving high customer satisfaction and improved sales performance.
Overview
8
8
years of professional experience
Work History
Server
Virgils Barbeque, The Linq Promenade
Las Vegas, NV
05.2024 - 08.2026
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Oversaw daily operations during shifts, ensuring adherence to health and safety regulations consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
FOH Manager
Famous Dave's Bar-B-Que
Las Vegas, NV
02.2022 - 05.2024
- Supervised daily front-of-house operations, ensuring smooth service flow and customer satisfaction.
- Trained and mentored staff on best practices in guest relations and service delivery.
- Implemented inventory management procedures to maintain stock levels and reduce waste.
- Promoted upselling strategies among servers, leading to higher average check values per transaction.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Server Assistant
Murphys Steak House
Prescott, AZ
11.2018 - 02.2022
- Assisted servers by delivering food and beverages, ensuring timely service and guest satisfaction.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Education
Associate of Science - History
College of Southern Nevada
Las Vegas, NV2028
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Professional appearance
- Sales expertise
Timeline
Server
Virgils Barbeque, The Linq Promenade
05.2024 - 08.2026
FOH Manager
Famous Dave's Bar-B-Que
02.2022 - 05.2024
Server Assistant
Murphys Steak House
11.2018 - 02.2022
Associate of Science - History
College of Southern Nevada