Nathan Windham
Justin,TX
Summary
Adaptable Manager offers 13 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
14
14
years of professional experience
Work History
Practice Manager
Beverly Hills Rejuvenation Center
Fort Worth, TX
11.2017 - Current
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Communicated with patients with compassion while keeping medical information private.
- Complied with OSHA and HIPAA regulations.
- Provided leadership and guidance to the medical team in order to meet goals and objectives.
- Created and implemented policies and procedures for effective practice management.
- Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Palm Beach Tan
Flower Mound, TX
01.2010 - 11.2017
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TXSkills
- Practice Management
- Staff Development
- Performance Management
- Team Leadership
- Complex Problem-Solving
- Time Management
Timeline
Practice Manager
Beverly Hills Rejuvenation Center
11.2017 - Current
Store Manager
Palm Beach Tan
01.2010 - 11.2017
Associate of Arts -
Tarrant County College District
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