Nathan Ziegler
Willow Grove,PA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Engaging and personable with new staff and customers, enjoy creating a friendly environment while still being efficient at my job. I'm always looking to help others and can't wait for a new experience with new staff members.
Overview
7
7
years of professional experience
Work History
Certified Server Trainer
Ann's Choice Retirement Community
Warminster, PA
10.2017 - Current
- Conducted training sessions for new and existing employees on server technologies.
- Bussed tables and removed unnecessary items to facilitate positive experiences.
- Multitasked effectively to deliver menu items to guests.
- Trained new employees on service standards and menu items to improve onboarding processes.
- Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
- Resolved guest issues related to food quality, service times and incorrect orders.
- Instructed new staff members on food handling procedures and service techniques.
- Calculated charges, issued table checks and collected payments from customers.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Education
Associate of Business Administration - Business Administration and Management
Montgomery County Community College
Blue Bell, PASkills
- Service Optimization
- POS Systems
- Training Program Development
- Order Management
- Safe Food Handling
- Conflict Resolution
- Restaurant Operations
- Reservation Management
- Positive Attitude
- Menu Knowledge
- Time Management
- Determined
- Hard-Working
Timeline
Certified Server Trainer
Ann's Choice Retirement Community
10.2017 - Current
Associate of Business Administration - Business Administration and Management
Montgomery County Community College