Nathan Zuklin
Sales
Overland Park,Kansas
Summary
Dynamic manager with a proven track record at Vapor Maven, excelling in team leadership and performance management. Enhanced customer satisfaction through effective conflict resolution and relationship building. Skilled in strategic planning, I consistently achieved sales targets while mentoring staff to maximize productivity and engagement.
Overview
12
12
years of professional experience
Work History
Manager
Vapor Maven
11.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Sales Associate
Vapor Maven
07.2022 - 11.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cook
Freddy's Frozen Custard & Steakburgers
02.2021 - 03.2022
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Package Handler
Hallmark Distribution Center
01.2017 - 06.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Restaurant Manager
Steak N Shake
03.2016 - 01.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
Restaurant Waiter
Steak N Shake
01.2015 - 03.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Floor Supervisor
SST Communications
06.2014 - 01.2015
- Held team meetings to gain feedback, provide updates and set policies.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Representative
SST Communications
04.2014 - 06.2014
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Factory Worker
Magna Seating
01.2013 - 02.2014
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Inspected materials before assembly to verify compliance of quality control standards.
- Performed quality checks on finished products to identify and address discrepancies.
Education
High School Diploma -
Excelsior Springs High Scrool
Excelsior Springs, MO 05.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Staff development
Workforce management
Marketing
Relationship building
Negotiation
Business planning
Complex Problem-solving
Timeline
Manager
Vapor Maven
11.2024 - Current
Sales Associate
Vapor Maven
07.2022 - 11.2024
Cook
Freddy's Frozen Custard & Steakburgers
02.2021 - 03.2022
Package Handler
Hallmark Distribution Center
01.2017 - 06.2020
Restaurant Manager
Steak N Shake
03.2016 - 01.2017
Restaurant Waiter
Steak N Shake
01.2015 - 03.2016
Floor Supervisor
SST Communications
06.2014 - 01.2015
Sales Representative
SST Communications
04.2014 - 06.2014
Factory Worker
Magna Seating
01.2013 - 02.2014
High School Diploma -
Excelsior Springs High Scrool
05.2001 -
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