Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaneal Glasgow

Des Moines

Summary

Dynamic business owner with a proven track record at Fine Glass WCS, excelling in customer relations and quality assurance. Skilled in inventory control and operations management, I consistently enhance client satisfaction through meticulous attention to detail and effective issue resolution. Committed to optimizing business processes and driving growth in competitive markets.

Diligent Team leader with strong background in managing all aspects of business operations. Demonstrated ability to streamline processes and improve overall efficiency. Proven expertise in strategic planning and team leadership.

Overview

3
3
years of professional experience

Work History

Business Owner/Operator

Fine Glass WCS
04.2022 - Current
  • Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
  • Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
  • Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
  • Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
  • Pressurewashing houses and driveways as well as some DIY projects for elderly customers.

Window Cleaner

Nationwide Office Care
04.2025 - 05.2025
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.

Education

HSD - General Studies

Norwalk High School
Norwalk, IA
05.1999

Skills

  • Small business operations
  • Sales tactics
  • Financial reporting
  • Personnel management
  • Inventory control
  • Business process optimization
  • Marketing expertise
  • Competitor trend research
  • Contractor negotiations
  • Sales strategy
  • Operations management
  • Contract management
  • Human resources
  • Customer relations
  • Entrepreneurial leadership
  • Quality assurance
  • Employee training
  • Issue resolution
  • Customer service
  • Task delegation
  • Cost control and budgeting
  • Attention to detail
  • Team collaboration and leadership
  • Staff hiring
  • Consulting

Timeline

Window Cleaner

Nationwide Office Care
04.2025 - 05.2025

Business Owner/Operator

Fine Glass WCS
04.2022 - Current

HSD - General Studies

Norwalk High School