Nathaniel Atkins
Kingsport,TN
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Pals Sudden Service
03.2019 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed 9+ people during a shift
- Hiring and orientations
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Associate of Science - Business Administration
Northeast State Community College
Blountville, TN08.2025
High School Diploma -
Daniel Boone Highschool
Johnson City, TN12.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Development
- Policy Implementation
Certification
ServSafe
Timeline
Manager
Pals Sudden Service
03.2019 - 09.2024
Associate of Science - Business Administration
Northeast State Community College
High School Diploma -
Daniel Boone Highschool
ServSafe
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