Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Pals Sudden Service
3227 Highway 126, Blountville TN
03.2019 - 09.2024
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Managed 9+ people during a shift
Hiring and orientations
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Oversaw inventory management, optimizing stock levels, and reducing waste.