Nathaniel Fonseca
Orlando,FL
Summary
Proven sales associate at Black Cannabis LLC, adept in relationship selling and customer service, consistently exceeded monthly sales targets through strategic upselling and client engagement. At Fonzi Fitness, enhanced gym revenue by promoting memberships and personal training packages. Skilled in teamwork and problem-solving, committed to driving profitability and customer satisfaction. I am excited about this opportunity, it aligns perfectly with my career goals and personal interests. I am passionate about the sales industry , and I am eager to bring my expertise and enthusiasm to your team to help drive continued success and growth
Overview
3
3
years of professional experience
Work History
Sales Associate
Black Cannabis LLC
Orlando, FL
01.2024 - Current
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Private Fitness Trainer
Fonzi Fitness
Orlando Fl
03.2022 - Current
- Provided fitness assessments and program planning.
- Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
- Demonstrated how to carry out various routines and exercises.
- Advised clients on proper equipment use and maintenance, contributing to a safe workout environment and prolonging the lifespan of gym assets.
- Increased overall gym revenue with effective sales techniques for new membership sign-ups and upselling of personal training packages.
Sales Associate
Fonzi Fitness
Orlando, FL
11.2021 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Ocoee High School
Ocoee, FLSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Outgoing Personality
- Money Handling
- Client Service
- Sales expertise
- Sales Strategies
- Upselling
- Relationship selling
- Honest and Dependable
Timeline
Sales Associate
Black Cannabis LLC
01.2024 - Current
Private Fitness Trainer
Fonzi Fitness
03.2022 - Current
Sales Associate
Fonzi Fitness
11.2021 - Current
Ocoee High School