Summary
Overview
Work History
Education
Skills
Timeline
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NATHANIEL LANCE

Ft. Lauderdale ,FL

Summary

Experienced corporate trainer with a three-year track record of delivering impactful training to over 200 employees, conducting audits in 100+ locations, and providing comprehensive performance feedback for franchise owners to drive revenue growth.

Overview

10
10
years of professional experience

Work History

Corporate Trainer & Auditor

STRETCH ZONE
08.2018 - Current
  • Oversee staff training for over 275+ employees, 18 new store openings to date, and 110 Studio Audits for assigned territories to date
  • Collaborated on the implementation of the S.C.O.R.E. virtual audit system and achieved cost savings exceeding $10,000 year-to-date
  • Motivate employees through constructive feedback and positive reinforcement
  • Collaborate cross-functionally with the Operations, Store Opening, and Training departments to implement new employee initiatives
  • Analyze and communicate data through a simple narrative to aid in implementation of key sales processes for general managers, empowering them to establish strong client rapport, foster lasting connections to increase sales, and streamline the closing process for optimized efficiency
  • Evaluate store manager's performance through in-depth analysis of 3-month operational audits, adeptly identifying positive and negative trends in comparison to company benchmarks, while detecting anomalies and discrepancies
  • Manage and oversee a portfolio of 10+ concurrent reports where I demonstrate adeptness in prioritization and thrive in delivering high-quality results within tight deadlines

Social Media Marketing Coordinator

MerrickDamon Real Estate
08.2016 - 08.2018
  • Created content across Facebook, Instagram, YouTube, & Twitter to spotlight the profession of real estate, increasing total engagement by 22% after six months
  • Transformed the social media marketing strategy, resulting in a 27% increase in enrollments for the company's real estate school
  • Managed multiple social media websites to attract a weekly average of 50 aspiring agents

Leasing Manager

Aspen Square
05.2014 - 08.2015
  • Managed all leasing operations for 350+ high-demand residential units and monitored performance of individual leasing agents
  • Achieved an optimum occupancy rate of 96% by utilizing industry-leading techniques to meet client demands
  • Exceeded targets by averaging a leasing rate of 50% of all generated leads

Education

Bachelor of Science - Marketing

UNIVERSITY OF TAMPA
Tampa, FL

Skills

    Technical Skills: ClubReady, Microsoft Office, SOCi, and MyEmma

    Soft Skills: Strategic and Creative Thinking, Training Procedure Implementation, Interpersonal Communication, Emotional Intelligence

Timeline

Corporate Trainer & Auditor

STRETCH ZONE
08.2018 - Current

Social Media Marketing Coordinator

MerrickDamon Real Estate
08.2016 - 08.2018

Leasing Manager

Aspen Square
05.2014 - 08.2015

Bachelor of Science - Marketing

UNIVERSITY OF TAMPA

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NATHANIEL LANCE