Nathaniel Stewart
Holliday
Summary
Results-driven Service Supervisor with expertise in task delegation, stock management, and complaint handling. Proven ability to implement process improvements that enhance operational efficiency and customer satisfaction.
Dedicated professional with extensive experience in supervising service operations. Skilled in multitasking, training team members, and maintaining high organizational standards. Committed to driving improvements in service quality and workflow efficiency.
Detail-oriented Service Supervisor known for implementing effective process improvements and maintaining compliance with safety standards. Strong background in inventory management and complaint resolution, poised to enhance team productivity and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Service Supervisor
Goodyear Commercial Tire
Wichita Falls, TX
06.2015 - Current
- Supervised daily operations to ensure compliance with safety standards and quality control measures.
- Trained and mentored team members on best practices for customer service and operational efficiency.
- Implemented process improvements that enhanced workflow and reduced turnaround times for service requests.
- Coordinated inventory management, ensuring optimal stock levels and timely replenishment of supplies.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Assisted with training and development of team members.
General Service Technician
Goodyear Auto Service Center
Waco, TX
06.2013 - 06.2015
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed tire installations, rotations, and alignments efficiently in fast-paced environment.
- Conducted routine maintenance services including oil changes and brake inspections.
- Ensured compliance with safety protocols while executing automotive repairs and services.
Education
Auto Collision
Texas State Technical College
06-2014
High School Diploma -
Wichita Falls High School
Wichita Falls06-2011
Skills
- Complaint handling
- Task delegation
- Service order flow
- Sales support
- Supervisory role experience
- Excellent personal service experience
- Stock management
- Multitasking and organization
- Paperwork processing
Timeline
Service Supervisor
Goodyear Commercial Tire
06.2015 - Current
General Service Technician
Goodyear Auto Service Center
06.2013 - 06.2015
Auto Collision
Texas State Technical College
High School Diploma -
Wichita Falls High School