Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nathaniel Young

Summary

Dynamic and results-oriented professional with a proven track record at O'Reilly Auto Parts, enhancing customer satisfaction through expert product knowledge and personalized service. Excelled in the Army Reserve, demonstrating exceptional problem-solving abilities and effective communication. Skilled in multitasking and time management, adept at fostering customer loyalty and exceeding sales goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Specialist

O'Reilly Auto Parts
10.2023 - Current
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
  • Consistently met or exceeded individual sales goals while contributing to overall store success.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.
  • Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
  • Coordinated closely with the management team, communicating feedback from customers to improve products and services.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

91C

Army Reserve
11.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Quitman High School
Quitman, AR
05-2023

Skills

  • Multitasking efficiency
  • Problem-solving
  • Effective communication
  • Time management capabilities
  • Attention to detail focus
  • Computer literacy

Certification

  • First Aid Certification
  • CPR/AED Certification

Timeline

Retail Sales Specialist

O'Reilly Auto Parts
10.2023 - Current

91C

Army Reserve
11.2021 - Current

High School Diploma -

Quitman High School

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